Refuge Team Leader
We are recruiting a Refuge Team Leader. This post is funded by the Supporting People and subject to continued funding.
Salary: £23,088 per annum.
Working Hours: 37 hours per week. This post also requires occasional evening, weekend and bank holiday work.
Annual Leave: : 25 days per year (increasing to 30) and public holidays
Pension: 4% employee contribution and 8% employer contribution
Summary of Post
To supervise, guide and motivate a team of refuge workers and volunteers, to ensure women and children are provided with a welcoming and safe environment in refuge. To be an integral part of the team in maintaining a high standard of support for women and children, at all times working within a self-help framework. To communicate efficiently and effectively with the Services Manager to ensure the needs of the service, staff and service users are met.
- To act as the first point of contact for refuge workers and refuge volunteers, providing guidance, support and motivation to the team.
- Staff management responsibilities – developing and overseeing staff rota and on -call rota, ensuring adequate staffing cover, approving annual leave requests and sickness monitoring.
- Assisting the Services Manager with the day to day running of the refuge and taking responsibility for the service when the Services Manager is unavailable.
- To provide front line services such as assessing the suitability of women referred to refuge, welcoming and integrating women and their children into the refuge, completing the intake process including identifying the initial needs of the women and children and ensuring these are adequately met.
- To ensure an effective risk management plan is implemented when risk is identified.
- Scheduling and facilitating weekly house meetings with service users.
- Room preparation including cleaning prior to new intake.
- Administration – keeping records up to date including completing occupation forms, NIHE forms, Key allocation records, updating service users records.
- To participate in the on-call rota
The closing date is 12pm on Monday 21st February 2022.
If you have any problems downloading the application pack, please contact us.
Due to the level of contact with vulnerable women and children, the lawful recruitment of females for this post falls within the exemption stated in Article 10 (e) of the Sex Discrimination (N.I.) Order 1976.
In order to comply with the Safeguarding Vulnerable Groups (Northern Ireland) Order 2007, North Down & Ards Women’s Aid are required to explore the successful candidate’s suitability to work with vulnerable adults and children through ACCESS NI pre-employment screening.
North Down & Ards Women’s is an Equal Opportunities Employer.